Sanita.com Shipping Policy
Order Processing & Fulfillment
- Orders placed on Sanita.com are typically fulfilled within 1-3 business days.
- We ship exclusively via UPS Ground Saver, and require valid US street addresses for delivery.
- We cannot ship to PO Boxes.
- Once your order leaves our warehouse, you will receive a tracking number via the email provided at checkout.
Shipping Insurance - Route Package Protection
We offer Route Package Protection as an opt-in service at checkout for a low cost. This service provides insurance against loss, misdelivery, damage, and theft. To protect your order, add Route at checkout, which is toggled on and off near your subtotal.
Important:
- Sanita.com
does not offer refunds or replacements for lost, stolen, or damaged packages if Route Package Protection is declined.
- Sanita.com follows Route’s policies, which can be reviewed
here.
Claims for damage, loss, theft, or defects must be reported within 7 days of delivery.
Shipping Rates & Delivery
Footwear Shipping Rates
1 Pair – $9.95
2+ Pairs – $12.95
FREE Shipping on orders over
$150
Note: Original shipping charges are
non-refundable in case of returns.
We currently
ship only within the 48 contiguous U.S. states & Washington, D.C.
📦
Customers in Alaska & Hawaii – Please shop with our authorized online retailers:
- Zappos.com
- Shoes.com
- Other retailers listed under the
"Online" tab of our store locator.
Accessory Shipping Rates
1 Accessory – $5 per order
2-4 Accessories – $9.95 per order
1 Accessory + 1 Pair of Shoes – $9.95 per order
2+ Accessories & 2+ Pairs of Shoes – $12.95 per order
Order Changes & Cancellations
- We strive to ship orders
as quickly as possible, so cancellations or modifications
may not be possible once an order is placed.
- If you need to make changes,
contact us immediately, and we will do our best to accommodate.
- Once a package has left our warehouse, we cannot modify, reroute, or cancel orders.
